What services does Standard Notes use for daily operation?

For our cloud servers and databases, we use Amazon Web Services.

For credit card payment processing, we use Stripe. For PayPal payments, we use Braintree/PayPal.

For transactional emails and campaigns, we use Amazon Simple Email Service. We do not use Mailchimp or a similar service.

We do not use analytics across our web, desktop, and mobile applications. For our website, we use a self-hosted, privacy-respecting analytics software called Plausible.

For our source code repositories, we use GitHub. We also use GitHub as our CDN for desktop application downloads.

For Windows application code signing, we use a Digicert Extended Validation Certificate. For macOS code signing, we use a verified Apple Developer account. Code signing ensures that the application you download and run has not been modified or tampered with, and does not deviate from the code we produce and ship on our end.

For general email inquiries to help@standardnotes.com, we use Google Workspace. For encrypted support to standardnotes@protonmail.com, we use Protonmail. Apart from optional Google Drive integration, this marks the only integration point we have with Google. We do not use Google Analytics anywhere in our ecosystem, nor do we use Google's reCAPTCHA for spam control.

This summarizes the list of external services we use in our daily operation.

When it comes to protecting your sensitive, actual data, we're proud to rely on no other entity than the laws of mathematics and cryptography. Your notes are always encrypted with a secure key that no one has besides you, and this key never leaves your computer or touches a cloud. Simply put: you are the only person that can read your private notes.

Other ways to get help

Browse or post to the forum
Recommended for non-account related issues.
Join the Standard Notes Discord group
Recommended for small talk.
Send an email to help@standardnotes.com
Recommended for account related issues.